At Corporate Mantra, we take pride in the services delivered by us and guarantee your satisfaction with our services and support. We constantly improve and strive to deliver the best LegalRegistration and Incorporation services through the internet. However, in case you are not satisfied with our services, please contact us immediately and we will correct the situation, provide a refund or offer credit that can be used for future Corporate Mantra orders.
- Not Satisfied? Let us Know!
If you're not satisfied with the service, simply email email@example.com. Our team will review the mail and will respond within 24-48 hours.
- Refund Policy
When a payment of fee is made to Corporate Mantra, the fees paid in advance is retained by Corporate Mantra in a client account. Corporate Mantra will earn the fees upon working on a client's matter. During an engagement, Corporate Mantra earns fee at different rates and different times depending on the completion of various milestones (e.g. obtaining DIN, Filing of forms, etc.,). Refund cannot be provided for earned fee because resources and man hours spent on delivering the service are non-returnable in nature. Further, we can't refund or credit any money paid to government entities, such as filing fees or taxes, or to other third parties with a role in processing your order. Under any circumstance, Corporate Mantra shall be liable to refund only up-to the service fees paid by the client
- Refund Request
Refund request can be initiated through firstname.lastname@example.org All refund requests must be made within 60 days of purchase. We will process your request within 15 to 25 business days of receiving all the information required for processing refund like reason for refund, bank details for processing request, etc.
- Change of Service
If you want to change the service you ordered for a different one, you must request this change of service within 10 days of purchase. The difference amount if any arises will be refunded to customers account if is in access. If the differential amount increases due to change of service than customer will be liable to pay the difference amount to Corporate Mantra account.
- Standard Pricing
Corporate Mantra has a standard pricing policy wherein no additional service fee is requested under any circumstance. However, the standard pricing policy is not applicable for an increase in the total fee paid by the client to Corporate Mantra due to increase in government fee or fee incurred by the client for completion of legal documentation or re-filing of forms with the government due to rejection or resubmission. Corporate Mantra is not responsible or liable for any other cost incurred by the client related to the completion of the service
- Force Majeure
Corporate Mantra shall not be considered in breach of its Satisfaction Guarantee policy or default under any terms of service, and shall not be liable to the Client for any cessation, interruption, or delay in the performance of its obligations by reason of earthquake, flood, fire, storm, lightning, drought, landslide, hurricane, cyclone, typhoon, tornado, natural disaster, act of God or the public enemy, epidemic, famine or plague, action of a court or public authority, change in law, explosion, war, terrorism, armed conflict, labor strike, lockout, boycott or similar event beyond our reasonable control, whether foreseen or unforeseen (each a "Force Majeure Event").
- Cancellation Fees
Since we're incurring costs and dedicating time, manpower, technology resources and effort to your service or document preparation, our guarantee only covers satisfaction issues caused by Corporate Mantra - not changes to your situation or your state of mind. In case you require us to hold the processing of a service, we will hold the fee paid on your account until you are ready to commence the service.
Before processing any refund, we reserve the right to make best effort to complete the service. In case, you are not satisfied with the service, a cancellation fee of 15% + earned fee + fee paid to government would be applicable. In case of change of service, the cancellation fee would not be applicable.